Soraya Jones products are shipped within the US via UPS Ground, UPS 2nd Day or UPS Overnight. We will ship your order via UPS ground, which is the most economical method, unless you specify otherwise.

We will make every effort to confirm and mail your order within 24 hours, however, if you have specific shipping needs or an international delivery, shipping times may vary. For special shipping needs, please call us at 1-866-376-9497, and we will be happy to work with you.

• All online orders will be processed within three business days.
• Business days are Monday through Friday, excluding federal holidays
• Some orders may incur additional shipping charges due to weight. Additional charges will be indicated at checkout.
• Should you order items that are backordered, you will be charged for the available portion of your order only. Backordered items will be shipped and charged separately as they become available.

If you have any questions, please contact us at service@sorayajones.com or 1-877-376-9497.